Maximise your investment property with a free appraisal and enter the draw to win $30,000*
This Spring, go one better.
Are you confident that your investment property is delivering the returns it should?
Whether you're managing an existing property or exploring new investment opportunities, it's crucial to stay ahead of the market.
You will get a detailed report of your investment property and find out its current rental value, how it compares to similar rental properties in the area, potential areas for improvement, and much more.
Simply fill in your details in the form below and one of our experts will be in contact to organise an appointment.
We're giving away $30,000 across two exciting draws:
Book my free property appraisalHow your free appraisal will work
2. Your local LJ Hooker property manager will get in touch with you
3. Receive a detailed report of your property's rental yield
What will we assess in your free appraisal?
How your free appraisal will work
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Testimonial Slider
He was knowledgeable about the market & the competition"
“Our LJ Hooker property manager was excellent to deal with, a consummate professional. I am based outside Australia but he made it so easy and was very accessible.
He was knowledgeable about the market and the competition, had a good insight as to what landlords and tenants are looking for and how to optimise returns. He communicated well and his follow up was great.
I have already recommended him to two of my friends who also own apartments in New Farm and nearby, so that they can consider him when evaluating their options.”
Communication throughout the settlement process was exceptional.
From our initial conversation on the phone, our LJ Hooker agent displayed excellent professionalism and local knowledge of the market. His appraisal was not only realistic, but right on the money. He even predicted the time it would take to sell accurately.
He gave excellent feedback throughout, and provided regular updates after inspections. In the end, he sold the property at a price which met, and even exceeded my expectations.
His communication throughout the settlement process was exceptional. I would not hesitate to recommend LJ Hooker to anyone looking to buy or sell in the area.
Thank you for your outstanding efforts, we sincerely appreciate it.
Our LJ Hooker agent provided outstanding customer service
Our LJ Hooker agent provided outstanding customer service, was knowledgeable and displayed high level communication and negotiation skills.
My wife and I were very pleased with the marketing of our property and the sale price achieved. I would recommend her to anyone who is looking to sell their property.
My property could not have been in better hands
Our LJ Hooker agent was so professional in her dealings with vendors and purchasers alike, and she was honest, reliable and effective when marketing our property.
My property could not have been in better hands. I've bought and sold many properties over the years and our agent was the most outstanding agent I've ever dealt with.
Everything was explained very well
Our agent is an asset to LJ Hooker. I have no doubt that he has a very bright future in real estate. We could not fault him if we tried !!!
He was highly motivated, has excellent product and procedural knowledge and put us first every time.
Everything was explained very well, we were never in doubt about any aspect of the sale. He is an excellent communicator, very well presented and a true professional.
She was so bubbly and friendly
Our agent was excellent from the moment we met her — organised with information on sales in the area, sale price and marketing strategy.
She was so bubbly and friendly, making the whole process of selling the family home so much easier. I would definitely recommend her to sell a property. P.S our dog Pablo loved her too.
If I were selling again, I'd contact her without a second thought!
We chose our LJ Hooker agent on the advice of a mutual friend, and it was a good choice for us. She was accessible, knowledgeable, helpful, organised, punctual, candid, approachable and friendly.
We felt throughout that she was working to get us the best deal in a tricky market. Her advice RE: sales strategy proved to be spot on and we sold at auction for our reserve in a market that was starting to trend downwards.
If I were selling again, I'd contact her without a second thought!
He has many years of experience in the industry and a great knowledge of the area he services.
I would have no hesitation in recommending our LJ Hooker agent to anyone thinking of selling their property. He has many years of experience in the industry and a great knowledge of the area he services.
I found him at all times easy to deal with and he just gets on with what he does best in selling properties.
I was extremely happy with the professional marketing of my property and outstanding result overall.
To date, LJ Hooker has awarded over 1.2 billion Qantas Points - enough to travel Sydney to Perth 33,333 times.**
Start with a free rental appraisal today
Book my free rental appraisalT&Cs
Terms and conditions
LJ Hooker Spring Competition 2024 Terms & Conditions ("Conditions of Entry")
Promotion: LJ Hooker Spring Competition 2024
Promoter: LJ Hooker Franchising Pty Limited (ABN 61 003 890 453) of L29, 85 Castlereagh Street, Sydney NSW 2000
Promotional Period: The period between 9:00am AEST 19th August 2024 to 11.59pm AEDT 30th November 2024.
Definitions:
Appraisal: A valid appraisal (sales or rental) conducted by an LJ Hooker Franchisee.
LJ Hooker Franchisee: a qualified real estate agent authorised to operate within the LJ Hooker franchise network, as may be located at the website: https://www.ljhooker.com.au/find-an-agent.
Agency Agreement means an executed, written contract with an LJ Hooker Franchisee for the provision of either property management or property sales services that is compliant with all legislation and regulations relevant to the conduct of a real estate agent in the home state of the location of the Investment Property.
Eligible entrants: Entry is only open to Australian residents who are 18 years and over and own at least one (1) residential property in Australia and who are not:
- Directors, officers, management members or employees (and the immediate family members of directors, officers, management members or employees) of the Promoter or any of its franchisees or associated companies; or
- otherwise involved in the conduct or management of the Promotion.
No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
How to Enter
How to Enter: Entry to Competition
To enter the Promotion, Eligible Entrants must, during the Promotional Period:
- Own at least one (1) residential property in Australia; and
- Book and complete an Appraisal for a residential property they own with an LJ Hooker Franchisee.
(Qualifying Appraisal Entry)
Each Eligible Entrant who completes a Qualifying Appraisal Entry will be entered into the Prize Draw for Appraisal Prize.
Each Qualifying Appraisal Entry who, during the Promotional Period, enters into an Agency Agreement for the same residential property with the same LJ Hooker Franchisee that conducted the Appraisal will receive a Qualifying Listing Entry and be entered into the Prize Draw for Listing Prize.
(Qualifying Listing Entry)
Entries Permitted:
Qualifying Appraisal Entries will be limited to one (1) entry for each residential property owned by an Eligible Entrant. If more than one Appraisal is conducted for the same residential property, only the first Appraisal will be deemed to be a Qualifying Appraisal Entry.
Qualifying Listing Entries will be limited to one (1) entry for each residential property owned by an Eligible Entrant.
Each entry must be submitted in accordance with the entry requirements outlined in these Terms and Conditions.
Prize Description
There will be two (2) prizes drawn:
1 x Appraisal Prize of $15,000.00; and
1 x Listing Prize of $15,000.00
The Appraisal Prize and Listing Prize will be referred to as a 'Prize' and the winner of each Prize will be referred to as a 'Prize Winner'.
Prize Draw:
A random electronic draw of all Qualifying Entries will take place at L 29, 85 Castlereagh Street, Sydney NSW 2000 at 1:00pm AEDT on Friday 13th December 2024, and;
- one (1) Qualifying Appraisal Entry will be drawn from all Qualifying Appraisal Entries in Australia for the Appraisal Prize; and
- one (1) Qualifying Listing Entry will be drawn from all Qualifying Listing Entries in Australia for the Listing Prize.
The draw will be conducted by the Promoter and will be entirely random.
Unclaimed Prize Draw:
If the Prize is not claimed by the winner of the Prize Draw in accordance with the Terms and Conditions, an unclaimed prize draw will be held on 13th January 2025 at the same time and place as the original Prize Draw. All Qualifying Entries (except the Qualifying Entry drawn in the Prize Draw) will be entered in the unclaimed prize draw and one (1) Qualifying Entry will be randomly drawn.
Winner Notification and Claiming the Prize:
If the Prize is not claimed by the winner of the Prize Draw in accordance with the Terms and Conditions, an unclaimed prize draw will be held on 13th January 2025 at the same time and place as the original Prize Draw. All Qualifying Entries (except the Qualifying Entry drawn in the Prize Draw) will be entered in the unclaimed prize draw and one (1) Qualifying Entry will be randomly drawn.
Winner Notification and Claiming the Prize:
The Promoter will, within 2 business days of the Prize Draw, notify the winner of the Prize Draw in writing by email via the email address provided as part of the Qualifying Entry. The winner of the Prize Draw must claim the Prize within 14 days of being notified, by confirming their acceptance of the Prize to the Promoter in writing to marketing@ljhooker.com.
The Promoter will provide the Prize to the winner via electronic funds transfer into a bank account nominated by the winner in writing and additionally confirmed over the phone to ensure accuracy. The Promoter will use its best endeavours to transfer the funds within 28 days of receiving the details of the winner’s nominated bank account.
If the winner of the Prize Draw fails to claim the Prize in accordance with the above, the winner will be taken to have forfeited the Prize and the Promoter will then offer the Prize to the winner of the Unclaimed Prize Draw.
The Promoter will notify the winner of the Unclaimed Prize Draw in writing by email, via the email address provided as part of the Qualifying Entry. The winner of the Unclaimed Prize Draw must claim the Prize within 4 days of being notified by confirming acceptance of the Prize to the Promoter in writing to marketing@ljhooker.com.
Publication of Winners:
The name (surname and initial of fist name) and postcode and/or State/Territory of residence of the Prize Winner will be published on www.ljhooker.com.au within 2 business days of the Prize Draw and/or Unclaimed Prize Draw.
Privacy Policy
How to Enter: Entry to Competition
To enter the Promotion, Eligible Entrants must, during the Promotional Period:
- Own at least one (1) residential property in Australia; and
- Book and complete an Appraisal for a residential property they own with an LJ Hooker Franchisee.
(Qualifying Appraisal Entry)
Each Eligible Entrant who completes a Qualifying Appraisal Entry will be entered into the Prize Draw for Appraisal Prize.
Each Qualifying Appraisal Entry who, during the Promotional Period, enters into an Agency Agreement for the same residential property with the same LJ Hooker Franchisee that conducted the Appraisal will receive a Qualifying Listing Entry and be entered into the Prize Draw for Listing Prize.
(Qualifying Listing Entry)
Entries Permitted:
Qualifying Appraisal Entries will be limited to one (1) entry for each residential property owned by an Eligible Entrant. If more than one Appraisal is conducted for the same residential property, only the first Appraisal will be deemed to be a Qualifying Appraisal Entry.
Qualifying Listing Entries will be limited to one (1) entry for each residential property owned by an Eligible Entrant.
Each entry must be submitted in accordance with the entry requirements outlined in these Terms and Conditions.
Prize Description
There will be two (2) prizes drawn:
1 x Appraisal Prize of $15,000.00; and
1 x Listing Prize of $15,000.00
The Appraisal Prize and Listing Prize will be referred to as a 'Prize' and the winner of each Prize will be referred to as a 'Prize Winner'.
Prize Draw:
A random electronic draw of all Qualifying Entries will take place at L 29, 85 Castlereagh Street, Sydney NSW 2000 at 1:00pm AEDT on Friday 13th December 2024, and;
- one (1) Qualifying Appraisal Entry will be drawn from all Qualifying Appraisal Entries in Australia for the Appraisal Prize; and
- one (1) Qualifying Listing Entry will be drawn from all Qualifying Listing Entries in Australia for the Listing Prize.
The draw will be conducted by the Promoter and will be entirely random.
Unclaimed Prize Draw:
If the Prize is not claimed by the winner of the Prize Draw in accordance with the Terms and Conditions, an unclaimed prize draw will be held on 13th January 2025 at the same time and place as the original Prize Draw. All Qualifying Entries (except the Qualifying Entry drawn in the Prize Draw) will be entered in the unclaimed prize draw and one (1) Qualifying Entry will be randomly drawn.
Winner Notification and Claiming the Prize:
If the Prize is not claimed by the winner of the Prize Draw in accordance with the Terms and Conditions, an unclaimed prize draw will be held on 13th January 2025 at the same time and place as the original Prize Draw. All Qualifying Entries (except the Qualifying Entry drawn in the Prize Draw) will be entered in the unclaimed prize draw and one (1) Qualifying Entry will be randomly drawn.
Winner Notification and Claiming the Prize:
The Promoter will, within 2 business days of the Prize Draw, notify the winner of the Prize Draw in writing by email via the email address provided as part of the Qualifying Entry. The winner of the Prize Draw must claim the Prize within 14 days of being notified, by confirming their acceptance of the Prize to the Promoter in writing to marketing@ljhooker.com.
The Promoter will provide the Prize to the winner via electronic funds transfer into a bank account nominated by the winner in writing and additionally confirmed over the phone to ensure accuracy. The Promoter will use its best endeavours to transfer the funds within 28 days of receiving the details of the winner’s nominated bank account.
If the winner of the Prize Draw fails to claim the Prize in accordance with the above, the winner will be taken to have forfeited the Prize and the Promoter will then offer the Prize to the winner of the Unclaimed Prize Draw.
PRIVACY
- a) Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database.
- b) The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at http://www.ljhooker.com.au/privacy-policy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. The Promoter may transfer entrants' personal information to countries specified in the Promoter’s privacy policy. Entrants acknowledge that the Promoter cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering this promotion, entrants consent to overseas transfer on these terms and agree that the Promoter is not liable for any such breach. See the Promoter’s privacy policy for a list of countries where personal information may be disclosed.
- c) For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
DISPUTES
- a) If there is any dispute to whom an entry for a property appraisal/bonus entry for a property listing is awarded or any other matter, the Promoter’s decision will be final and binding.
- b) If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
- c) The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each entrant and no correspondence will be entered into.
GENERAL
- a) The entrant agrees and acknowledges that they have read these Conditions of Entry and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Conditions of Entry, unless stated otherwise.
- b) The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
- c) Valid and eligible entries will be accepted during the Promotional Period.
- d) All appraisals are to be conducted in a physical or virtual manner. Some may be required to be completed virtually due to COV-19 within the Promotion Period.
- e) LJ Hooker Limited reserves the right to request for further proof of ownership of the property prior to conducting the appraisal.
- f) All information detailing how to enter this competition forms part of these terms and conditions. By submitting an entry form, you will be taken to accept the terms and conditions of this competition.
- g) All entrants indemnity and release LJ Hooker Limited from any liability, cost, claim, damage, loss or expense arising out of, or in connection with, entry into this competition.
- h) It is a condition of accepting the prize that the winner and their guest for the prize may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving the prize. If the winner’s guest for the trip prize is under the age of 18, a nominated parent/legal guardian of the guest will be required to sign the release on their behalf.
- i) Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
- j) If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation without further notice to the entrants.
- k) The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
Enter Now
Terms and Conditions
Property Management Competition 2023
Win up to 12 Months of Free Property Management Services - Terms and Conditions
Promotion Details
Promotion |
Win up to 12 Months of Free Property Management Services |
Promoter |
LJ Hooker Franchising Pty Limited (ABN 61 003 890 453) of Lvl 26, 161 Castlereagh Street, Sydney NSW 2000 |
Promotion Period |
The period between 9:00am AEST on Monday 17th July 2023 and 5:00pm AEDT on Tuesday 31st October 2023. |
Definitions |
Investment Property means a residential property located in Australia that generates rental income. Rental Appraisal means an approximation of rental income to be generated from the Investment Property each week. LJ Hooker Franchisee means a qualified real estate agent authorised to operate within the LJ Hooker franchise network, as may be located at the website: https://www.ljhooker.com.au/find-an-agent. Landlord means the registered owner on title of an Investment Property. Managing Agency Agreement means an executed, written contract with an LJ Hooker Franchisee for the provision of property management services for the Investment Property that is compliant with all legislation and regulations relevant to the conduct of a real estate agent in the home state of the location of the Investment Property. Management Fees means the management fee payable to the LJ Hooker Franchisee for property management services pursuant to an executed Managing Agency Agreement for the Investment Property and does not include (without limitation): · Costs of repairs and maintenance to the Investment Property · Costs for advertising, marketing or promoting the Investment Property · Outgoings for the Investment Property · Letting, Administrative or Statement Fees · Other charges, expenses and third-party costs payable under the Managing Agency Agreement |
Eligible Entrants |
The Promotion is open to Australian residents aged 18 years or older at the time of entering the Promotion who are the Landlord of an Investment Property and who are not: a. party to an existing Managing Agency Agreement (entered into prior to the commencement of the Promotion Period) with an LJ Hooker Franchisee for the same Investment Property; b. directors, officers, management members or employees (and the immediate family members of directors, officers, management members or employees) of the Promoter or any of its franchisees or associated companies; or c. otherwise involved in the conduct or management of the Promotion.
|
Entry Requirements |
To enter the Promotion, Eligible Entrants must, during the Promotion Period: a. Book and complete a physical or virtual appointment with an LJ Hooker Franchisee to provide a Rental Appraisal of an Investment Property for which they are the Landlord; and b. Enter into a Managing Agency Agreement for the Investment Property with the LJ Hooker Franchisee who conducted the Rental Appraisal for a minimum term of 12 months; and c. Provide their full name, contact number, email address and postcode of their primary residence in Australia to the LJ Hooker Franchisee with which they entered into the Managing Agency Agreement, (Qualifying Entry). Each Eligible Entrant with a Qualifying Entry will be entered in the Prize Draw. |
Prize |
There will be one (1) prize and the winner (Prize Winner) will receive up to 12 months of property management services up to the total value of AU$2,500.00, to cover Management Fees payable under the Managing Agency Agreement that was executed as part of the Qualifying Entry. The 12 month period commences on the 1st day of the next month following the Prize being claimed in accordance with the Terms and Conditions. |
Prize Draw |
A random electronic draw of all Qualifying Entries will take place at Lvl 26, 161 Castlereagh Street, Sydney NSW 2000 at 1:00pm AEDT on Wednesday 8th November 2023, and one (1) Qualifying Entry will be drawn. The draw will be conducted by the Promoter and will be entirely random. |
Unclaimed Prize Draw |
If the Prize is not claimed by the winner of the Prize Draw in accordance with the Terms and Conditions, an unclaimed prize draw will be held on Wednesday 29th November 2023 at the same time and place as the original Prize Draw. All Qualifying Entries (except the Qualifying Entry drawn in the Prize Draw) will be entered in the unclaimed prize draw and one (1) Qualifying Entry will be randomly drawn. |
Winner Notification and Claiming the Prize |
The Promoter will, within 2 business days of the Prize Draw, notify the winner of the Prize Draw in writing by email via the email address provided as part of the Qualifying Entry. The winner of the Prize Draw must claim the Prize within 14 days of being notified, by confirming their acceptance of the Prize to the Promoter in writing to marketing@ljhooker.com . If the winner of the Prize Draw fails to claim the Prize in accordance with the above, the winner will be taken to have forfeited the Prize and the Promoter will then offer the Prize to the winner of the Unclaimed Prize Draw. The Promoter will notify the winner of the Unclaimed Prize Draw in writing by email, via the email address provided as part of the Qualifying Entry. The winner of the Unclaimed Prize Draw must claim the Prize within 4 days of being notified by confirming acceptance of the Prize to the Promoter in writing to marketing@ljhooker.com. |
Publication of Winners |
The name (surname and initial of fist name) and postcode and/or State/Territory of residence of the Prize Winner will be published on www.ljhooker.com.au within 2 business days of the Prize Draw and/or Unclaimed Prize Draw. |
General Terms and Conditions
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By entering the Promotion, entrants agree to be bound by the Terms and Conditions of the Promotion, which consist of these General Terms and Conditions and the terms set out in the Promotion Details.
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No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
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The Promoter is not responsible for any communications network or any late, lost, incorrectly submitted, delayed, ineligible, incomplete, corrupted or misdirected entry whether due to error, transmission interruption or otherwise.
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It is a condition of entry into the Promotion that entrants provide the Promoter with their correct first and last name, and valid contact number and email address. Where an entrant's contact details change at any time after entering the Promotion and before the date of the Prize Draw, the entrant must notify the LJ Hooker Franchisee with which they entered into the Managing Agency Agreement (via the contact details included in the Managing Agency Agreement or as otherwise notified to the entrant) of their correct contact details immediately. Any entries will be void if the correct contact details are missing or invalid. The Promoter is not responsible for any incomplete or incorrectly submitted details provided by an entrant.
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The Promoter reserves the right, at any time, in its sole discretion to verify the validity of entries and eligibility of entrants (including an entrant's identity, age, place of residence and any other details forming part of an entrant's eligibility or the Entry Requirements) and to require an entrant to provide proof or documentation to confirm an entrant's eligibility to enter the Promotion and claim the Prize.
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The Promoter reserves the right to disqualify any entrant whom the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper conduct calculated to jeopardise fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such an entrant are reserved.
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The results of the Prize Draw (and any Unclaimed Prize Draw) are final and no correspondence will be entered into.
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It is a condition of accepting Prize that the Prize Winner agrees to: (a) the publication of their name, postcode and/or State/Territory of residence in accordance with these Terms and Conditions; (b) participate in all publicity reasonably requested by the Promoter in connection with the Promotion (and the Prize); (c) consent to the use of their name, image and likeness in any media for an unlimited period without remuneration in connection with the Promotion (and the Prize), and for promotional purposes related to the Promoter and/or its franchisees; and (d) at the Promoter's reasonable request, do all things necessary (including signing all documentation) necessary to give effect to this clause and/or to enable the Promoter to provide any part of the Prize.
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The Prize must be taken as stated and no compensation will be payable if the Prize Winner is unable to use the Prize as stated. The Prize is not transferable or redeemable for cash or other goods or services. The Prize cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting the Prize that the Prize Winner accepts the conditions of use of the Prize.
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The Promoter accepts no responsibility for any variation in the value of the Prize, or any costs or expenses associated with use of the Prize.
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If the Prize (or part of the Prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize (or part thereof) to the equal value and/or specification, subject to any directions from a regulatory authority.
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A failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
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If for any reason the Promotion is not capable of running as planned (including, but not limited to infection by computer virus, bugs, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Promoter may take any action that it considers necessary including cancelling, terminating, modifying or suspending the Promotion without any further obligations to any entrants or the Prize Winner.
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Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any similar consumer protection laws in the states and territories of Australia (Non-Excludable Guarantees).
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Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter, its franchisees and related entities (including its respective directors, officers, employees and agents) are not responsible for and exclude all liability (including negligence), for any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (c) any variation in the Prize or Prize value to that stated in these terms; (d) any tax liability incurred by a beneficiary of the Prize; (e) any use or taking of the Prize; or (g) the Promotion.
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Complaints regarding the Promotion may be submitted by email to compliance@ljhooker.com. If there is a dispute concerning the complaint, the decision of the Promoter will be final and no further correspondence will be entered into.
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All entries become the property of the Promoter. Entrants consent to the Promoter using personal information provided in connection with the Promotion for the purposes of facilitating the conduct of the Promotion, awarding any Prizes (including to third parties involved in the Promotion and any applicable statutory authorities) and providing marketing communications. Without limiting the foregoing, entrants’ personal information provided in connection with the Promotion will be handled in accordance with Australian Privacy Principles and the Promoter’s Privacy Policy, which is available at: https://www.ljhooker.com.au/legals/privacy-policy.